About Questions You May Want to Know the Answers.

Q1: What is the MOQ?

A:1 set you can make order from us.

Q2: What about the leading time of kitchen cabinet?

A:In general, the leading time is about 30 to 40 days.

Solid wood kitchen is about 55-65 days.

Q3: Can you ship the goods to our city or door to door?

A:Yes,we can ship the goods to your port, city or project site.

Please provide us port name, city or project detail address.

Q4: How should i place an order for kitchen cabinet?

A:Step 1:Send us your kitchen layout or dimensions.

Step 2: Inform us your requirement and appliances you will put in kitchen

Step 3: Choose a kitchen style and we will provide initial quote for you.

Step 4: Our designer will make CAD drawing for you to confirm design and all materials

Step 5: Sign contract and drawing

Step 6: Make deposit before production,then we will arrange production.

Q5: Can we get sample before paying deposit?

A:Yes, you can get free sample before paying deposit, only need to pay the express cost.

Q6.What's the payment terms?

A: You can chose different kinds of payment, like T/T, Trade assurance, Credit Card, E-checking, Paypal, Western Union, MoneyGram.

Q7.What's the grantee for your products?

A: We supply 5-year warranty for wood products and 1-year warranty for electrical appliance.

Q8.What shall we do if our goods damage during transport?

A:Each order, we buy insurance for customer. Follow our receive goods step and guidance, you can get compensation from insurance quickly.

Q9.What's your after sales policy?

A: After you filed the warranty claim, we will repair defective parts or provide you replacement.

Refund money is also the solution.

For more questions, pls contact us without hestiation!

Contact:info@vermonhouzz.com

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